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General FAQ

FAQ

  • ★ What should I do if one side of my board is reacting slower than the other?
  • ★ One of the Center LED light is not on, is it defective?
  • ★ What should I do if my EPIKGO isn't working properly?
  • What do the center green/red lights on my EPIKGO mean?
  • How do I know when to charge my EPIKGO? [I hear the Beeping Sounds]
  • Is learning to ride an EPIKGO hard?
See all 23 articles

Shipping & Processing

  • How long does it take to ship my item?
  • How long does it take to deliver my order?

General Warranty Policy

  • Return Policy
  • Privacy Policy
  • Warranty Policy
  • Shipping

Order & Billing

  • Where can I check on the status of an order?
  • I have a question about my order. Who do I contact?

Support

EPIKGO User Manual

  • ★ EPIKGO Instruction Manual and User Handbook

Non- Support Inquiries

  • Media & Review Inquiry
  • Marketing Opportunity Inquiry
  • Wholesale & Distribution Inquiries

General Info & Business Hours

  • Non-Operating Vacation & Holidays
  • Business Hours

Instructional

  • How to Connect your Device to Bluetooth
  • Getting to Know Your Self- Balancing Board
  • Getting on & off the Board
  • EPIKGO Instructional Video
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