Our normal business hours are as following:
Monday - Friday 9:30am-5:00pm excluding Holiday Vacations.
Customer service support will be available during business hours, but may not be available during lunch break hours [12:30pm-1:30pm]
*Please note no point of sale will be supported on site. Warranty and order will-call will not be executed without prior authorization through our system.
EPIKGO is a California based Company, our folks at EPIKGO will not be available during the following holidays. But the vacation break will definitely help us to regain energy and put all our passion back into better service you.
New Year’s Day
Martin Luther King, Jr. birthday (observed)
Washington’s birthday (observed)
Veterans’ Day (observed)
I am getting a red light on the left side of the board after five days of use, meaning there is an error with the board that needs to be diagnosed, and have submitted photos and video with no response. What's up?